Teams | Collaboration | Customer Service | Project Management

Employee Monitoring

Proof in Pictures: How Screenshots and Timesheets Boost Developer Credibility

As a developer, your skills and expertise are your most valuable assets. But in a competitive job market, it’s not always easy to stand out and demonstrate your capabilities to potential clients or employers. This is where timesheet proofs come in. Timesheet proofs are records of your work hours, tasks, and accomplishments. They provide concrete evidence of your productivity, efficiency, and commitment to the work.

The Importance of Transparency and Communication in Employee Monitoring

Learn why transparency and communication are crucial in employee monitoring and find actionable steps for employers to ensure that monitoring practices are transparent and effective. Discover Insightful's employee monitoring tool that prioritizes transparency and communication.

ActivTrak vs Teramind: A detailed comparison

Want to know the difference between ActivTrak vs Teramind? If you’re looking for an effective way to track time and monitor what your team does on the job, these two employee tracking software options may have what you need. However, their features may seem quite similar, making it challenging to choose between them. But don’t worry; we’re here to help!

What is Workforce Engagement Management: An Overview

Workforce engagement management (WEM) is an exclusive terminology to check and improve customer service agent engagement. An engaged agent is committed to his employer which simply means that he is also contributing a lot to meeting business objectives for his organization. In a contact center, the terminology typically means accomplishing exceptional customer service and individual KPI targets.

Surprising Statistics on Employee Efficiency

Productivity is one of the most important aspects of any business, as it directly affects the bottom line. It also measures how efficiently and effectively employees are working towards achieving the company's goals. In today's fast-paced business environment, where competition is fierce and margins are slim, productivity is more critical than ever. Employers often seek ways to improve productivity, but it can be difficult to know where to start.