For many people, work was redefined in 2021. Whether employees navigated a remote work environment for the first time or managed new tools associated with accelerated digitalization, the way work was accomplished – and what even constitutes work – looks different than it did a year ago, and it will continue to evolve in the year ahead.

As businesses emerge from the recent pandemic, it’s more important than ever that teams be productive, efficient, and engaged. This is especially true as companies make challenging decisions about the future while grappling with the repercussions of the past year. For instance, a Gartner survey of company executives across multiple industries found that 82 percent plan to offer flexible work arrangements moving forward, including remote and hybrid work opportunities. The benefits are evident.