Teams | Collaboration | Customer Service | Project Management

May 2022

5 Ways Consultants Can Improve Operational Efficiency

Some industries operate like clockwork. The process is so well-oiled that the participants can predict how many hours will be spent by which person, on a project and even the timing of when a task operator will complete something. But for others, efficiency is elusive. There are dozens of different points of intervention that can lead to production delays and subsequent loss in productivity.

5 Benefits of Operations Management Software For Insurance Companies

Operations management software is a must-have for insurance companies. From managing policies and processing claims to storing customer data and analyzing trends, insurance companies use operations management software to centralize a full range of processes. This article will explore the benefits of operations management software for insurance companies. ‍ StartingPoint has become a go-to platform for insurance companies looking to streamline their processes and embrace workflow automation.

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Enterprise Project Management - 3 Ways To Build Transformational Workflows

Enterprise project management often comes with many different moving parts. To build effective workflows for your team, you need access to the right project management solutions. Powerful cloud-based enterprise project management solutions can automate processes and make it easier for you to collaborate with all project stakeholders. It's easy to underestimate the impact of a well-functioning workflow. Ineffective workflows can lead to frustration, lost productivity, and even errors that could potentially jeopardize the success of your project. On the other hand, building efficient workflows can help you to save time and money while ensuring that your projects are completed successfully.

10 Project Management Principles For Operational Efficiency

Project management principles can help your organization strive toward operational excellence. If you are embarking on complex and challenging projects, you need a clear set of principles to ensure you are moving in the right direction. While there are many different project management frameworks, we are going to break down some basic project management fundamentals.

5 Best Practices For Helpdesk Support Software

Helpdesk support software is used by organizations of all sizes to effectively manage support requests from customers. When support teams have access to the right tools, they can elevate customer experiences and inspire retention. Investing in robust helpdesk support software is a no-brainer for your organization. ‍ The question is, what are the best practices for implementing helpdesk support software? Typically, support teams already have firmly established workflows and processes in place.

How Do You Measure the Impact of Product Marketing On Customer Success?

When marketing your product, you work your way towards your end goal of customer success. This is when your customer gets what they want in the way that they wanted it. At its core, when a customer reaches customer success, that means your products have a perceived value. ‍ But how will you be able to know if your customers have found customer success? In this article, we’ll be breaking down the key metrics to track during the stages of your product marketing strategy.