Relate Deep Dive on Zendesk for Contact Center

Jun 17, 2025

On June 16th, the Zendesk team hosted an engaging Deep Dive into Zendesk for Contact Center. Grab your favorite beverage, settle into a comfortable seat, and enjoy this insightful event where our experts showcased how Zendesk can elevate your omnichannel contact center with advanced features such as customizable IVR, real-time AI, unified inbound and outbound dialing, and granular security controls.

00:00 - Intro & agenda

00:43 - Upcoming events

04:14 - Why voice? Why now?

25:51 - What is Zendesk for Contact Center?

33:13 - Demo

59:29 - Q&A Session

More insightful sessions are on the way! Explore our full agenda to discover the upcoming events and RSVP now to secure your spot. We look forward to seeing you there and helping you unlock new opportunities for success.

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