Product insight exchange on Sandboxes

On September 10th, the Zendesk team hosted another engaging session of the Product Insights Exchange series. Our Product Manager Carl Joseph, along with our engineering leads Matt Barker and Oliver Reid reveal the game changing updates coming to Zendesk Sandboxes, designed to simplify your workflows, reduce risks, and save hours of manual work!

Watch as we uncover:
✅The new unified Sandbox offering launching October 6th — no more confusion over types or tiers!
✅Powerful snapshot & configuration comparison tools that let you see exactly what’s changed between environments
✅Step-by-step live demo on deploying changes safely from sandbox to production without headaches
✅How to easily roll back changes when needed, so you can experiment confidently
✅Sneak peek at the roadmap — what’s coming next for AI integration, data sync, and environment variables

Real user questions answered about multi-brand setups, emails, triggers, and more

Whether you’re a Zendesk admin, product manager, or support team lead, this session will give you invaluable insights into managing complex Zendesk setups more efficiently and with less risk.
Don’t miss out! Hit play, learn from the experts, and discover how to make Zendesk Sandboxes work smarter for you.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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