Knowledge builder: Automatically create a ready-to-use knowledge base | What's New

Turn your historical tickets into a ready-to-use knowledge base automatically. Knowledge builder analyzes past conversations and your key business context to generate structured content you can publish and refine.

Launch faster with relevant knowledge grounded in real customer interactions.

Want to automatically create a knowledge base from your past tickets? See Knowledge builder in action: https://zdsk.co/4vwnJuI

Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

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