No reviews or negative reviews? Get the answer from Godard Abel, CEO and Co-founder of G2.

One of the first things customers look for before making a purchase is authentic reviews from fellow shoppers. In fact, about 95% of customers read reviews before making a purchase.

Customer reviews provide social proof, build credibility, influence consumer purchase decisions, and help boost online sales by 18%.

So how do you get more customers to review your product? Who better to ask than Godard Abel, the CEO of G2 — the largest and most trusted platform that helps 60 million people every year make smarter decisions based on authentic peer reviews.

Godard shares surefire strategies on how to:

• Establish trust with customers
• Encourage them to share reviews of your online store
• Incentivise a customer-advocacy strategy

Learn more on how to ask (and get) good customer reviews, with FREE Templates: https://www.freshworks.com/d2c-ecommerce/online-reviews/

To know more on how you can grow your online store faster, check out Freshmarketer for e-commerce: https://www.freshworks.com/crm/marketing/integrations/shopify/