Copilot auto assist: How to create actions for auto assist
In this video, we’ll show you how to create automated actions using Auto Assist, a powerful Copilot feature in Zendesk, that enables you to speed up support and reduce repetitive tasks for your agents.
Learn how to:
- Create actions in Admin Center
- Use clear descriptions that guide AI usage
- Add actions to Auto Assist procedures
This video is perfect for Zendesk admins, ops leads, or anyone looking to scale AI-driven productivity across their support team.
Explore more:
- Help Center article: Creating actions for Auto Assist: http://zdsk.co/4lzfGYu
- Zendesk Copilot: http://zdsk.co/3IzrNGy
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