🎥 Agent Home: What's New with Zendesk - Featuring Zac Garcia 🎥

During the latest Zendesk User Group Meetup, participants dove into Agent Home, an exciting new experience designed to enhance productivity through intelligent sorting, real-time updates, and collaborative support features.

Zac Garcia, Zendesk Product Manager, discussed how the enhancements to Agent Home simplified the transition from the legacy agent dashboard, creating a smoother and more friction-free experience for users.

🔑 :Key Highlights:
Overview of the new Agent Home experience
Intelligent sorting and real-time updating features
Tips for a smooth transition from the legacy dashboard
Collaborative aspects that drove productivity in support

👥 :Who Should Watch:
This session was perfect for Zendesk customers, prospects, and anyone interested in connecting with other Enterprise CX professionals. Whether you were an admin, support agent, or just curious about Zendesk, there was something here for you!

💬 :Join the Conversation:
Viewers were encouraged to like, comment, and subscribe! If you had any questions or thoughts about the new features, you could leave them in the comments below.

🔔 :Stay Connected:
Don’t forget to subscribe to this user group chapter for more updates from the Zendesk Community and to stay informed about future meetings and events!

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