Teams | Collaboration | Customer Service | Project Management

Discover the latest enhancements to the Vivantio user experience! In this video, we introduce new ways to customize how dialogs, lookup windows, and search interfaces are displayed. With tabbed modals and drawer views, you can personalize your workspace to be cleaner, more intuitive, and more efficient. Highlights Include: New tabbed dialog and drawer interface options Easy switching between modal and drawer views.

See how Vivantio's FLEXGrid is transforming the way teams interact with data. FLEXGrid is a dynamic, interactive workspace that empowers teams to explore, analyze, and act on real-time data—no report builder required. Whether you're running ad-hoc analysis, tracking project progress, or identifying trends, FLEXGrid puts the power of flexible reporting directly into your hands. What You’ll Learn: Flexible insights. Actionable data. Smarter decisions. Experience FLEXGrid—only in Vivantio.

Not every support ticket is a one-off issue. When patterns emerge across incidents, it’s time to scale your approach. In this video, see how Vivantio's Problem Management helps service teams: Ideal for: Support teams, IT managers, and operations leaders looking to scale resolution processes without sacrificing visibility or service quality. Powered by insights. Aligned with ITIL. Backed by Vivantio.

Discover how Vivantio simplifies internal ticket management processes to help your support teams stay efficient and deliver exceptional service. In this video, we walk through how tickets are automatically routed, triaged, and resolved using customizable queues, AI-powered summaries, and integrated knowledge base resources. What You'll Learn: How tickets are logged, queued, and routed in Vivantio.

When film editor Alex faces a critical rendering error, he turns to a self-service portal for quick resolution.