If you were to survey the most productive teams, you’d find a common ingredient – efficient communication. That explains the rise of team collaboration tools in 2020 and mega deals happening in the industry, such as Salesforce’s acquisition of Slack. However, right after heavily adopting tools like Slack, companies might notice the downsides of such tools. We aren’t just talking about fearing that Slack will hand over your data to Salesforce.

Our relationship with work has been changing very quickly over the past few years. Remote work, which for many people used to be a sporadic benefit, has become a reality. Like we said in another article, in the USA, it is estimated that 33 percent of the American labour force is currently working from home full-time in 2020. But not everything went as expected and the challenges of having crystal clear communication between teams have increased.

Communicating efficiently has been both a challenge and a priority for most companies. Especially in times of covid-19, team collaboration has become a crucial issue for businesses wishing to emerge victorious from these hard times. But how to simplify communication flows between employees while improving customer retention? Certainly shopping behavior has suffered major changes this year, with a vertiginous growth in online shopping, but this doesn’t mean that selling became any easier.

Another month, another release! To be released soon, Rocket.Chat 3.8 counts on a lot of new features and improvements. So if you don’t like spoilers, don’t keep on reading! We listed our new features and improvements on our upcoming release below. Make sure you check it out and know what to expect!

In a single paragraph, we can describe the painfully complex morning routine of many workers without a team collaboration platform: You turn on the computer, open the email and connect to Whatsapp, Messenger, Telegram or Skype. Then you read incoming messages, open Google Calendar and access the first meeting of the day on Zoom. While waiting for the video call, you reply to chat notifications. Have you noticed? One simple paragraph with more than five different communication platforms.

Release date: November 10th, 2020. You can check the full changelog by clicking here.

The global pandemic caused by covid-19 has highlighted several weaknesses that most companies had been avoiding for some time. From a management point of view, this scenario brought two lessons that are key for companies from now on: the first one is that the future is remote and the second one is that the secret of efficient team management is organized team collaboration.

Strengthening relationships, creating online connections, and improving digital customer relationships have never been this essential. The year 2020 brought many uncertainties, but there is no doubt that efficient online communication helps to maintain good relationships between companies and customers in times like these.

When a communication platform is tough enough and flexible enough for innovation, the possibilities are limitless. Learn why one of the most well-known cybersecurity providers from the US chose Rocket.Chat as their main secure communication platform.