A guest post from Alon Eisenberg at Trusted Shops. Building trust for your website is essential to building a loyal customer base. Why? Simply put, trust is the inspiration people need to enter their credit card information on your website. Unless you’re Amazon or another really famous brand, there will be some level of hesitation from shoppers when they visit your shop for the first time.
Whether your ecommerce company is just trying to keep things ticking along, or one of the lucky ones with increased demand, it can be hard to stay focused on your customers. In both cases, you’re much busier with day-to-day stuff, and handling more inquiries. You’re also trying to seize opportunities that will boost your business. Amidst all this, you don’t want to lose sight of what your customers actually need.
Ecommerce teams have to be adaptable at the best of times, but COVID-19 has introduced a whole new set of challenges. You’re probably getting more questions from your customers – and they're expecting faster responses. You might have more orders, but only a few team members on hand to fulfil them. You may also be rethinking your website's messaging so it's timely yet empathetic.
Dashboard design principles are all very well, but what do they look like in practice? This blog will walk you through nine golden rules, with a real-life dashboard example for each. By following these simple steps you can create a dashboard that's clear and effective. And you don't need to be a designer to make yours look great. Enjoy building!
You may have noticed that things are looking a little different around here, as we’ve made the biggest changes to our brand and product since we launched over a decade ago. Our old brand: There were several motivations behind the rebrand. Firstly, our visual identity was inconsistent. We’d last rebranded back in 2014, and since then our look and feel had moved on, but in an organic and un-codified way.
