Teams | Collaboration | Customer Service | Project Management

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

When decisions involve multiple variables and options, a decision matrix helps you evaluate and compare them based on specific criteria. Whether you're choosing a vendor or weighing internal strategies, this step-by-step guide walks you through how to create and use a matrix to make confident, objective decisions. Learn when to use a decision matrix, and when another approach might be a better fit. Decisions, decisions, decisions.

As a leader in the productivity and work management software space, the team at Asana knows a thing or two about effective strategic planning. So it makes sense that Asana’s marketing department relies on their own product to map out, track, and report on their key initiatives. Leading this effort is Isaac Payne, Asana’s Head of Digital, Marketing Operations and Analytics. Payne’s role is multifaceted.

Successful companies don’t just dream big; they follow through. Learn how to implement OKRs to help your teams set strategic goals, measure what matters, and stay on track. Learn how to set goals, define key results, and connect daily work to company priorities. It’s easy to look at successful businesses and assume it was their core idea that got them where they are. Intel invented the microchip, Netflix pioneered on-demand video streaming, and Google built the modern search engine.

Like many marketing leaders, my journey with AI began with excitement and experimentation. Our team explored various tools, with each member finding their own way to incorporate AI into their workflows. We witnessed productivity gains, but also encountered challenges: conflicting outputs, disconnected workflows, and uneven adoption across the team. This fragmented approach—what I've come to call the "AI Wild West"—is where many organizations find themselves today.

Learn how group dynamics influence team collaboration, communication, and productivity. This guide explores the stages of group development, signs of negative dynamics, and how to evolve from a group to a high-performing team. Discover how to identify, improve, and lead effective group interactions that align with shared values. Whether you’re a first-time project manager or an experienced team lead, we all have one thing in common: we want the people we’re leading to do well.

This article was originally published on Reworked. We live in an era where technology zips and zags through our lives. AI is seemingly everywhere—yet it’s also entangled in a mess of buzzwords and grand promises. In many ways, AI is a transformative technology. But when we look back on history, its promises and challenges are not all that unique. History teaches us that technology implementation is always complex and rarely goes as planned.

Cost control involves identifying expenses and finding ways to reduce them to increase company profits. In this piece, we’ll explain what cost control is and how cost control fits into the cost management system. Cost control is an essential part of any financial strategy. When monitoring your company’s finances, how can you stay within budget?

Whether you’re personally dealing with imposter syndrome or trying to prevent it on your team, we’re here to help. In this article, we’ll walk you through what imposter syndrome is and how to overcome it from both the individual's and the manager's perspectives. No one wants to feel like an imposter at work. But the truth is, imposter syndrome is a real thing that can negatively impact mental health and well being.

Artificial intelligence has become the new battleground for productivity, innovation, and competitive advantage. Yet for many small and medium-sized businesses (SMBs) in Australia, AI is still more of a question mark than a playbook. While large enterprises forge ahead with in-house data science teams and expansive digital transformation programs, SMBs face a different set of constraints—and, if played right, a different set of advantages.