Teams | Collaboration | Customer Service | Project Management

Survey report: How knowledge workers really feel about AI

From excitement over the latest tools to speculation about job security and debates over potential benefits and risks, we hear a lot about AI from leaders. But despite AI’s omnipresence in the news and at work, we haven’t heard much about what it means for today’s knowledge workers. What have their experiences with AI been like so far, what challenges have they encountered, and how has AI shaped their hopes, worries, and goals for the future?

The role of employee insights to improve workforce productivity

Why do some businesses have happy, motivated, and productive teams while others deal with unhappy employees, high turnover, and falling performance, even when they offer great salaries and benefits? The key difference? Employee insights. Without a system to listen to employees and track workplace trends, businesses guess instead of using data to improve engagement and productivity. Think of it like a puzzle.

5 Great (And Free) PTO Tracker Templates for Excel

If you want to use Excel to track PTO for your company, you don’t have to start from scratch. Many businesses have created free templates you can use that make it easy to calculate PTO accruals and see when employees are scheduled for time off. In this post, we’re going to share our five favorite free Excel PTO tracker templates, share the benefits and disadvantages of tracking PTO in Excel, and introduce you to a better option for PTO tracking.

Autonomous AI agents: Everything you need to know

When ChatGPT launched, it swept people off their feet. Businesses worldwide started to use generative AI to brainstorm ideas, gain deep insights, and generate content at scale. The adoption rate skyrocketed, and companies that understood the value of generative AI scaled their operations manifold. But this was just the beginning.

How to Automate Your Field Service Business

Forbes’s recent report spilled the beans on employees’ performance by highlighting that approximately 73% of professionals do 50+ repetitive tasks in a week. These statistics reveal the biggest reasons behind the productivity decline of personnel, including those in field service businesses. However, the technological advancements and increasing trend of AI-led field service automation have tremendously changed this scenario.

Agile visual management: How to stay aligned and efficient as an Agile team

Successful Agile projects rely on clarity and collaboration between team members — so to facilitate planning, execution, and retrospectives, product teams assign roles and responsibilities and use structured Scrum events. Teams also practice Agile visual management, a principle that uses visual tools to further improve Agile workflow efficiencies and alignment. Below, we’ll explore the concept of Agile visual management, and the tools behind it.

Managing Large Attachments in Business Messengers: How to Keep Your iPhone Storage Under Control

Today, most business communication happens through messaging apps. Scheduling meetings, approving edits, and sharing project files - all of this is handled in a single messenger rather than across multiple apps or in-person meetings. But over time, messages and attachments pile up, taking up storage and potentially slowing down your iPhone. To prevent this or fix it if it’s already an issue, you should at least delete attachments you no longer need.

Audio Tracking: The Latest Addition to Time Champ's Features

3 Employee monitoring has become an essential part of many organizations across various industries. As companies strive to increase productivity and efficiency, they need to have a way to track and monitor employee performance. Time Champ, a leading provider of employee monitoring software, has recently added audio tracking to its suite of tools including employee monitoring, time tracking, productivity monitoring, project management and task management.