Teams | Collaboration | Customer Service | Project Management

Zendesk pre-built dashboard for GenAI | Zendesk product spotlight Track your team’s usage of GenAI tools with Zendesk’s new pre-built dashboard. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk QA for Voice and AI agents | Zendesk product spotlight Ensure quality assurance for voice calls and AI agent interactions effortlessly with Zendesk. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Start building better customer experiences with these three tips. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Here's what you need to know about Zendesk's AI-powered workforce management tools. With Zendesk AI-powered workforce management, forecasting, scheduling agents, and tracking performance are a breeze. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

AI tips for businesses | Zendesk What's your top tip for getting started with AI? Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Here's what you need to know about Zendesk's workforce engagement management tools. Powered by AI, Zendesk WEM can improve your customer support operations from end to end. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

On this episode, we’re joined by Steven Warfield, Vice President of Customer Service and Technical Support at Zendesk. Steven shares insights into how AI is transforming customer service at Zendesk, emphasizing the importance of human interactions and career growth alongside AI implementation. He also shares valuable feedback from Zendesk customers on their experiences and preparations for an AI-powered future.

Did you know that satisfied employees lead to satisfied customers? The Zendesk #EXTrends 2024 report shows how AI, easy-to-implement tools, and a focus on security are reshaping the workplace and the employee experience as we know it. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Customer service isn't just one thing — it's everything. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Put AI in charge of conversation quality and get instant insight into your customer support performance to keep customers coming back. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.