Teams | Collaboration | Customer Service | Project Management

Jira Service Management offers a variety of integrations with Microsoft Teams to facilitate effective communication, improve collaboration, and streamline the process of resolving issues. This video provides a comprehensive overview of the integrations between Jira Service Management and Microsoft Teams, including ChatOps for Incident Management, conversational ticketing through Chat, and the functionality of Jira Cloud.

Jira Service Management offers a range of integrations with Slack to enhance communication, foster collaboration, and optimize issue resolution. This video presents a thorough overview of the integrations between Jira Service Management and Slack, including ChatOps for Incident Management, conversational ticketing via Chat, the capabilities of Jira Cloud, and the AI-driven Virtual Agent.

In this demo, Shelley Sun, Product Manager, walks through how to use Atlassian Intelligence’s issue search. By using natural language and AI, you can more easily and quickly find issues and their dependencies (even those requiring complex JQL queries!) in Jira Software or Jira Work Management. Atlassian Intelligence features are available to Jira Cloud users.

The larger the organization, the more difficult it is to stay agile. Project deadlines and pressure to perform cause management to go back to "old" patterns of managing. This counteracts the agile transformation efforts. In this workshop, you will learn from one of Atlassian’s Advisory Services experts, Björn Wiehe, about the levers you have to steer a large organization while maintaining and supporting its agility.

During this short clip of our interview with Fonz Morris, Lead Product Designer – Global Conversion & Monetization, we discuss how positive user outcomes are the main drivers of complex decision-making at Netflix.

Get the latest Jira Work Management updates in our January Monthly Minute. Import from Monday, use template bundles to work cross-functionally, and add new custom fields in a click. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.

Join us for episode two of our new podcast, “Tough Conversations with CxOs” featuring Wendy Zacchio, CIO at Zelis. Wendy has an incredible history as a C-level leader in the healthcare industry and has recently taken on the CIO role at the high-growth, disruptive health-tech company Zelis.

Increasing developer productivity is a worthy goal. Unfortunately, many teams focus on the wrong metrics, like story points or issues completed. In this session, we’ll discuss common anti-patterns and how to improve tools and practices to achieve the right goals.

Innovation is a team sport, and culture can make or break your success. Learn why developer experience matters, how to boost productivity with AI, and which metrics actually make a difference. You’ll also get a first look at new features in Jira Software, Compass, and Jira Align that help you build a world-class engineering organization.

As a company grows, it becomes more difficult to ensure every product maintains quality and performance. In this session, you will learn how to develop and align strategy across multiple teams and build guardrails into the product to deliver a consistent customer experience.