The global average cost of a data breach in the professional services industry is $4.5 million. The biggest contributor to this cost is lost business. Information security is hugely important to an organization and only seems to take the limelight when a breach occurs. In this whitepaper, you'll find an easy three-step process for protecting your professional services firm's reputation.

Building an effective team communication doesn't come easy. Here at Chanty, we know it's an ongoing process, which often becomes complex and exceedingly challenging. What we offer is the book, that will bring sense to the chaos of people, business processes and technology, transforming the way your team performs with an improved communication strategy.

Launching a SaaS product isn't a walk in the park. If you are doing it for the first time, there's a good to fair chance, you'll face hundreds of questions along the way requiring your decision. Luckily, you are at the right place. Today we are sharing everything we've learnt on our way through error, trial and experiment. Our book will walk you through 50+ essential steps from the idea of your product to public launch. Good luck with your next big thing!

The smarter, faster, easier way to build a successful web application

From understanding the key differences, to learning how to make customer service a profit center and choosing the right support software to enable growth, this eBook explores the benefits of B2B customer support.

Customer support and software development teams often have a complex relationship. Both departments need each other in order to be successful, but often they do not have the tools or processes in place to make the most of the valuable relationship.

In this whitepaper, we discuss, for those businesses, the advantages a helpdesk has over email and lay out just how easy it can be to win customer love.

This is a sneak-peek of all the things that are in store for you in this guide. By the end of this guide, you should have answers to these questions: What is an online helpdesk and why do I need one? What kind of online helpdesk is best for my business? ITSM or customer support? Hosted or on-premise? How do I put together a feature list? What if I have no idea what I need?