Teams | Collaboration | Customer Service | Project Management

Remote work is on the rise all over the world. Every year, more and more companies and employees decide to leave the office and work when and where they perform at their best. There are many benefits to remote work, but there are unique challenges as well. One of the most prominent is the issue of productivity in remote environments. Today, we'll show you how to improve your productivity.

To stay competitive and meet market demands, professional services firms must offer an exceptional customer experience, innovate their product offering and deepen their expertise. This means doing more with less and reallocating resources to high-value work, like serving customers, investing in more competitive offerings, or building expertise. However, archaic and outdated ways of managing information with folders are hindering firms' abilities to navigate these disruptions and curb competition.

What's the best way to work efficiently from home? What are the technology tools needed to maintain continuity and productivity? These have abruptly become pressing questions as employers around the world enable staffers to work remotely. In this eBook, learn about short-term solutions that can get your team up and running quickly paired with a longer-term strategy that will help your organization create the best possible flexible work environment.

Data breaches are at an all-time high, with all evidence pointing to increased data exposure. Naturally, organizations are turning to employee monitoring, insider threat detection and data loss prevention technologies to protect themselves. There is, however, some concern that these solutions may create a potential conflict with employee and consumer privacy rights. Especially, with the introduction of GDPR, CCPA and other similar laws at various stages of processing, companies around the world are being forced take a closer look at their data governance and privacy policies.

The global average cost of a data breach in the professional services industry is $4.5 million. The biggest contributor to this cost is lost business. Information security is hugely important to an organization and only seems to take the limelight when a breach occurs. In this whitepaper, you'll find an easy three-step process for protecting your professional services firm's reputation.

Building an effective team communication doesn't come easy. Here at Chanty, we know it's an ongoing process, which often becomes complex and exceedingly challenging. What we offer is the book, that will bring sense to the chaos of people, business processes and technology, transforming the way your team performs with an improved communication strategy.

Launching a SaaS product isn't a walk in the park. If you are doing it for the first time, there's a good to fair chance, you'll face hundreds of questions along the way requiring your decision. Luckily, you are at the right place. Today we are sharing everything we've learnt on our way through error, trial and experiment. Our book will walk you through 50+ essential steps from the idea of your product to public launch. Good luck with your next big thing!

From understanding the key differences, to learning how to make customer service a profit center and choosing the right support software to enable growth, this eBook explores the benefits of B2B customer support.