Teams | Collaboration | Customer Service | Project Management

Intranet ROI: Guide to measuring hard and soft returns

Tightening budgets mean it’s more important than ever for internal comms, IT and other intranet stakeholders to measure intranet ROI. Proving a strong return on investment will help convince budget-holders to devote the resources needed to keep your intranet in tip-top shape — or replace it with a stronger solution.

How AI can help create a modern employee experience

One of my favorite words is dynamic and when I get to use it related to work, I always get pumped. Truth: it’s a dynamic time to be an internal communicator. The pandemic dramatically altered how and where we work — and employee expectations along with it. And artificial intelligence (AI) continues to disrupt as we grapple with the best ways to harness its potential and minimize its pitfalls. Many organizations have put off modernizing their employee experience.

Importance of inclusion and diversity in communication in the digital workplace

In today’s increasingly digital workplaces, effective communication is critical for clarity and understanding, higher employee engagement and satisfaction, and increased collaboration, problem-solving and innovation. But teams can’t reap these benefits if they don't incorporate diversity in communication.

How the right intranet can help eliminate tech debt

Technical debt (aka “tech debt”) is a silent killer in the enterprise — draining budgets, slowing productivity, and ultimately impacting profitability. It’s the hidden costs and challenges that arise from making short-term development decisions that sacrifice long-term code quality and maintainability.

Keys to engaging leadership: The ultimate guide and downloadable worksheet to unlock executive engagement

We are always asked about engaging leadership: How do you get your executive and leadership team invested and involved in your intranet? We want to share a few tips and a worksheet you can challenge your executive team to complete.

Fun icebreaker questions and team building activities for virtual team bonding

This article was originally published on April 13, 2020, and was updated on Sept. 29, 2023. Virtual team bonding activities like fun icebreaker questions are a great way to knock down virtual walls and help teams get to know each other.