Teams | Collaboration | Customer Service | Project Management

As the workforce shifts toward more dynamic and distributed models, the importance of a high-performing intranet has increased. Today’s employees need more than a digital bulletin board — they expect an intranet that actively supports their productivity, engagement and connection to the organization. The benefits of carefully evaluating intranet solutions are immeasurable.

I’m fresh from the Ragan Future of Communications Conference, and I have to say it’s always refreshing to gather with other internal communicators. The unspoken sense of shared experience can be felt from the start.

Loneliness at work has become a growing crisis. As people juggle remote, hybrid and in-person setups, feelings of isolation can creep in — even in busy environments. Creating meaningful connections in the workplace is key to fostering belonging and supporting both individuals and teams.

When the unexpected strikes — such as a natural disaster or security breach — clear employee communication can mean the difference between a controlled response and widespread confusion that harms trust and disrupts business operations. The right technology and strategy for crisis communications are essential to support employees and mitigate risks.

Intranet analytics aren’t just numbers — they’re the vital signs of your platform’s health. A thriving intranet keeps employees connected, informed and engaged, making it central to the digital workplace. But getting it there requires more than simply setting up an intranet and hoping employees use it. For intranet program managers, the challenge lies in understanding what’s working, what’s not, and how to make improvements that truly matter to employees.

Our latest research shows that the right intranet is key to keeping software industry employees engaged, informed and aligned. As technology forerunners, it’s no surprise that intranet program leaders in the software sector are ahead of the curve in implementing new employee experience solutions. But our other findings might make you rethink your intranet strategy.

Where is digital employee experience (DEX) headed in 2025? Andrew Hewitt, Principal Analyst at Forrester, shares some very interesting themes in his recent blog post, “The Great DEX-pansion Of 2025.” Andrew takes a look at the evolving landscape of digital employee experience and predicts significant changes ahead.

Ever opened your intranet only to feel like you’re stepping into a time capsule? Old, irrelevant content has piled up, and now the platform you hoped would be a digital hub of collaboration and connection feels more like an abandoned storage room. And here’s the reality: once employees lose faith in the intranet, it’s hard to get them back. AI-powered content moderation for intranets can clear the clutter so your platform remains a go-to destination.

Too many company intranets are outdated, sluggish and disconnected from the needs of employees. It’s a common issue that leads to disengaged teams and lost productivity. Intranets with robust AI functionality can help solve these challenges. Without the right AI tools, your intranet might be stuck in the past, unable to deliver the experience today’s employees expect and deserve.

Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.