Teams | Collaboration | Customer Service | Project Management

February 2023

All About OneDesk's On-Premise Help Desk Solution

On-premise refers to a self-installed and self-hosted version of a help desk solution. The on-premise help desk solution typically includes similar features for managing your tickets, assignments, and workflows as the cloud version. The main difference between a cloud and on-premise solution is that on-premise requires infrastructure to install, host, and manage the software.