Workflow: How to close a large number of tickets

Jun 10, 2025

Learn how to create time-based automations in Zendesk Support to automatically close tickets and optimize your workflow!

Timestamps:

00:00 - Intro

00:13 - Access automations

00:20 - Add automation

Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://www.zendesk.com/community