Setting up your public facebook channel

Oct 16, 2025

Learn how to set up the connection between Zendesk and your facebook page to address questions and comments from your followers.

Timestamps:

00:21 - Connect your Facebook Page

01:55 - Manage your Facebook tickets

03:01 - Test the channel connection

Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics