Route tickets to groups based on the support address

Learn how to automatically direct incoming support tickets to your groups based on the support email address.

Timestamps:

00:00 - Intro

00:31 - Managing your groups

01:10 - Creating the trigger

02:33 - Creating the view

Where can I ask questions?

Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics