OneDesk - Saved Replies and Automating Replies
Saved replies are a powerful tool available for your use in OneDesk. Learn how to create and use a saved reply, as well as how to attach saved replies to workflow automations in this video.
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com