OneDesk - Understanding Lifecycle Statuses

OneDesk - Understanding Lifecycle Statuses

Jan 26, 2024

Learn about lifecycle statuses for tickets, tasks, and projects in OneDesk. How to configure your statuses. The difference between lifecycle status and state.

OneDesk combines Help Desk & Project Management software into a single application.

OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

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