OneDesk - Getting Started: Sharing with Customers & Customer Organizations
You can share tickets, tasks and other items with your customers, keeping them informed and allowing you to collaborate with them on their requests.
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com