OneDesk - In-Depth: Work Views & Custom Views
Work views help you visualize your information. Use custom views to filter, group, and display your tickets, tasks and other work items in a way that is best for you.
OneDesk combines Help Desk & Project Management software into a single application.
OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
Request a free demo and register for a 14-day trial at http://www.onedesk.com