Download the InvGate Service Desk mobile app for iOS: https://bit.ly/47A29Z2 | Android: https://bit.ly/3vOsoO3 | InvGate Service Desk 30-day free trial: https://bit.ly/3OcY5qL.

If your organization offers multi-site support across diverse locations or provides remote IT support, having a mobile help desk is indispensable for agents to provide consistent help despite the device where they choose to do so.

The new InvGate Service Desk mobile app brings a ton of extra flexibility to adjust the platform to your company's needs and take it with you in your pocket.

With it, agents can create, edit, assign, escalate, solve, and approve requests, access the knowledge base, and make request custom views. Plus, end-users can create requests on the go and be notified of updates without leaving their device.

Make your service desk mobile now with InvGate Service Desk, and simplify your agents' work!

Key moments:
00:00:00 Introduction
00:00:48 End-user service desk mobile app view
00:01:24 Help desk agent view of the mobile app
00:02:43 Ticket Management mobile options
00:03:08 Push notifications on a mobile help desk
00:03:37 Conclusion

You can find more information on InvGate Service Desk here: https://bit.ly/3O9Oot4.

And don't forget to subscribe to our LinkedIn page: https://www.linkedin.com/company/invgate.

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