Knowledge connector for Confluence: Bring content into Zendesk to power support | What's New

Many teams already have valuable knowledge stored in Confluence — but it’s often disconnected from support experiences.

The Knowledge connector for Confluence lets you bring existing Confluence content into Zendesk so it can be used across help center search, Agent Workspace, and AI-powered responses. This means customers, agents, and AI agents can surface answers from Confluence without duplicating content in Zendesk.

Want to reuse Confluence content across Zendesk knowledge experiences? See Knowledge connector for Confluence in action: https://zdsk.co/4a0iXgd

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