How to turn off chat when there's no staff online

Dec 2, 2025

Learn how to set chat availability in Zendesk Live Chat by adjusting operating hours to match your team’s schedule.

Timestamps:

00:00 - Intro

00:46 - Operating hours configuration

Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics