Operations can often feel like an agency afterthought, but it’s an area that can’t be overlooked for long.

Watch this video, in partnership with Agency Hackers, where Harv Nagra from SAENTYS shares his best practice on agency operations and the crucial role they play in success.

In this session, Harv covered:

• How management meetings have been transformed
• Improving the onboarding experience of new hires
• Streamlining the quoting process