How to set the ticket priority with a trigger
In this tutorial, learn how to create a trigger to set the priority of a ticket based on the support address it's received.
Timestamps:
00:00 - Intro
00:19 - Admin Center
00:27 - Create the trigger
00:46 - Add a condition
01:01 - Add an action
Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://www.zendesk.com/community