How do I disable notifications for all agents for all new requests?

Learn how to turn off Zendesk agent email notifications by modifying a default trigger in your account.

Timestamps:

00:19 - Checking the events of a ticket to identify the trigger sending the email

00:32 - Trigger management steps

Default trigger information:
https://support.zendesk.com/hc/en-us/articles/4408828984346-About-the-standard-ticket-triggers

Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics