How to demote or remove agents

Learn how to correctly remove unwanted agents from your account. Follow these steps to properly reassign tickets and preserve ticket interactions from agents who are no longer part of your account.

Where can I ask questions?
Head to the Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
https://www.zendesk.com/community