How to create an AI Agent in Zendesk

Oct 15, 2025

Learn how to create, configure, and publish an AI agent with Zendesk AI Agents – Essentials.

Timestamps:

00:00 - Intro

00:53 - Admin center

01:05 - Creating an AI agent

Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/community/topics