How to build IT Helpdesk Chatbot in 10 Mins

How to build IT Helpdesk Chatbot in 10 Mins

Mar 26, 2021

This video presents how admins can build & deploy an effective IT helpdesk chatbot in Teams in less than 10 minutes
Signup Free Trial:


0:00 Introduction - IT Helpdesk Chatbot
0:46 Download IT workflows from Marketplace
1:06 Deploy workflows
1:37 Build conversations using Chatbot Builder
3:15 Call workflow actions from Chatbot
5:07 Testing IT Chatbot
5:47 Deploy Chatbot in MS Teams or Slack

"We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation.

In this video, we will cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a end-user chatbot IT support scenarios.

Chatbot Builder - Builds chatbot dialogs for various end-user use cases
Workflow Builder - Create and deploy your app workflows actions in order to execute in the chatbot
Chatbot Integration - Deploy the chatbot in your favorite chat channels such as MS Teams or Slack"