Attachment deletion schedules: Automatically remove attachments to manage storage | What's New

Attachments often contain sensitive information — and keeping them longer than necessary can increase risk and storage costs.

Attachment deletion schedules let admins automatically delete attachments from closed and archived tickets based on flexible conditions like ticket age, group, tags, or brand. This helps teams maintain control and simplify security—automated attachment management reduces manual work while keeping your Zendesk workspace secure, auditable, and compliant.

Want more control over attachment data? See Attachment Deletion Schedules in action: https://zdsk.co/4sbO3rF

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