1. Planning: Determine operator requirements and capacity before quoting for work orders.

1. Scheduling: Backtrack daily tasks from deadlines, considering leaves, holidays, and maintaining a 20% buffer.
2. Measurement: Monitor daily performance against plans to identify operator inefficiencies and make necessary adjustments.

#productivity #timedoctor #flowace #timetracking #employeemonitoring #hubstaff #bpo #bpojob #bpocompany #bpofinanceiro #callcenter