What's new in Slack: Get to know our most helpful releases of 2021
Audio and video features, plus a few simple ways to bring more customers, partners and tools into your digital HQ.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Slack
Meesho solves customer issues in hours, not days with Slack
Since April 2021, Slack has had a positive impact on every team at Meesho, empowering them to integrate both new and existing tools and to connect through Slack. Even while they work from home, teams can build the best possible experience for their sellers, from collaborating on feedback-driven products to solving incidents more quickly. “With Slack, everything happens in one channel, and what used to take a couple of days is now resolved in a matter of hours.”
Organize your conversations in Slack | Slack 101
Slack gives you the flexibility to focus on conversations that matter to you. If you use Slack on the Pro, Business+, or Enterprise Grid plan, you can organize your channels, direct messages (DMs), and apps into custom sections within your sidebar.
Capture competitive intelligence in a flash with automations
How Salesforce harnesses the power of Slack and MuleSoft Composer to uncover deal details, recoup productive time and boost win rates.
Making tomorrow's workday better with Slack
Preview the possibilities of our next-generation Slack platform.
Introducing the new Slack platform to level up your digital HQ
Now anyone can customise the way that work gets done across teams, partners, customers and tools in Slack.
How To Get A Slack Discovery API Token | Discovery API Docs | Slack
This video takes a developer through OAuth and token creation, in order to start using the Discovery APIs. In this video, we will request the chat:write bot scope, and the discovery:write and discovery:read user scopes. Since the bot scopes need to be installed at the workspace level, and the discovery scopes need to be installed at the organization level, we will need to make two separate requests.
Build a home for your users with App Home | Tasks App | Slack Platform
Home is where the tabs are! An App Home is a private, one-to-one space shared by the user and the app. The user can reach the App Home from the conversation list within Slack or by clicking on the app's name in messages. Follow along as Slack Developer Advocate Sandra Illi Villarreal shows you how we use the App Home in Tasks App to give users their own place to view tasks.
How to put an end to customer misery
Avoid breaking promises and improve customer service with these three steps.
Why nearly 80% of Fortune 100 companies rely on Slack Connect to build their digital HQ
Nurture stronger relationships with customers and foster seamless communication with external partners.