Teams | Collaboration | Customer Service | Project Management

Atlassian

Halp Conversational Ticketing for Slack

Workplace communication is shifting from email to messaging within communication platforms like Slack. With this shift, internal employees are becoming accustomed to requesting help or information using the platform where they’re already working. Adopting yet another tool causes overhead, increased context switching, and room for information loss. Halp offers employees a way to request service or ask for help directly from the tools they’re already using.

What a 13th-century monk can teach us about managing information overload

Get stories about tech and teams in your inbox Our brains are simply not equipped to handle all the information we’re trying to stuff into them. That’s the (paraphrased) sentiment of Dominican friar Vincent of Beauvais, a 13th-century monk, who was struggling to manage “the multitude of books, the shortness of time and the slipperiness of memory.” It seems the printing press was burying old Beauvais in a never-ending pile of text. What’s a monk to do?