Teams | Collaboration | Customer Service | Project Management

Learn how to use Slack as your ultimate source of company knowledge.

The UK government’s push to force Apple to backdoor its end-to-end encryption always looked like a miscalculation; both as a policy and politically. The Financial Times’ front page reports that, facing heavy pressure from Washington, the UK government is scrambling for a diplomatic exit from its flawed stance on end-to-end encryption (E2EE) and using its Investigatory Powers Act to allegedly* issue a Technical Capability Notice (TCN) on Apple.

Despite the naysayers, America knows how to do business. The U.S. still leads the world with over $30 trillion in GDP as of this year— more than the next three countries combined. But even Uncle Sam can’t afford to rest on his laurels. Sure, America might lead the way in innovation and be home to some of the biggest brands on the planet, but there’s one thing even the most gargantuan companies can’t afford to mess up: customer support. How much does it matter?

Bringing AI in Slack to life, with examples for teams across your business.

Learn how Slack builds trust into AI development to address the "AI adoption paradox.".

Stay focused, find information more easily, and get work done faster with native AI built right into where you work.

BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.

It’s a milestone week for Germany’s TI-Messenger initiative as public healthcare insurers go live with their TI-Messenger based solutions! TI-Messenger is one of the world's most ambitious and progressive communications initiatives. Its goal is to transition Germany’s healthcare system from paper and fax to real-time digital communication. This shift will significantly enhance productivity, improve patient outcomes, and safeguard sensitive health data in the digital era.

Running a growing business comes with challenges, especially when handling technology. Maybe your in-house IT team feels stretched thin, or surprise tech issues keep throwing a wrench into your plans. These problems aren’t just annoying; they can cost you time and money while cutting productivity. Did you know that outsourcing IT services can save businesses up to 30% compared to managing it all internally? Managed IT providers offer expert support at predictable costs.