Teams | Collaboration | Customer Service | Project Management

Latest Videos

Scaling a BPO: An Inside Look at ISTA Solutions' Success as a 'Business in a Box'

They delve deep into the robust growth, hurdles, and future of the Business Process Outsourcing (BPO) industry.. Nicole Barrish is an accomplished professional with a 14-year career under the Towne Group. A Boston's Emerson College graduate, Nicole started as a staffing coordinator and rose to manage the Towne Home Care operations, turning it into one of New Jersey's top home care agencies. She later transitioned to ISTA Personnel Solutions as Director of Operations, now overseeing over 1000 employees providing customer support in the healthcare industry.

Exploring the Future of Work: Remote Vs Hybrid, the Impact of AI, and more with Dan Schawbel

Join Liam Martin, host of the Future Workforce podcast, in a thought-provoking conversation with Dan Schawbel as they dive into the dynamic landscape of work. In this episode, they cover a wide range of topics, providing valuable insights and perspectives on the future of work.

The Future Workforce with Dan Schawbel - Safeguards, Skillsets, and the New Job Landscape

Join Dan Schawbel in "The Future Workforce," as he unpacks AI's potential and pitfalls. We delve into the necessity of a safety net and targeted training in the age of automation, inviting economists to weigh in on the most vulnerable occupations. Dan also proactively explores the emergence of new jobs and the subsequent training required. Discover strategies to navigate and succeed in a future labor market reshaped by technology.

Work, Worth, and Side Hustles: Understanding Today's Economic Pressure with Dan Schawbel

Dive into Dan Schawbel's enlightening discourse on the rising dissatisfaction around work, focusing on aspects like fairness and the surge in remote work. Explore how money, and particularly compensation, magnifies these concerns. Uncover the startling fact that over half of employees maintain at least one side gig to combat the financial pressures of inflation and the escalating housing market. Join us on this insightful journey that spotlights the intricate links between work, income, and life satisfaction in today's complex economic climate.

Dan Schawbel on the Evolving Employment Landscape

Join Dan Schawbel on the Future Workforce podcast as he unpacks the rising trend of businesses ending remote work and its unexpected consequences. Discover how this shift forces top performers to quit, increasing competition for remote roles. Dan dives deep into these complex dynamics, offering profound insights that challenge traditional notions of work. Tune in to explore the evolving employment landscape in our increasingly digital world.

Derek Gallimore discusses optimal profit margins for BPOs

Derek Gallimore shares his insights and experiences, breaking down the numbers for optimal profit margins to ensure efficient and effective BPO operations. Whether you're a business owner looking to outsource or simply interested in the dynamics of BPO, this episode is a wealth of knowledge. Don't miss out on these valuable insights that could reshape your approach to business! Tune in, and let's redefine the future of work together.

Navigating Tomorrow: Derek Gallimore's Forecast for the BPO Industry

Dive into the future with BPO titan Derek Gallimore, founder, and CEO of Outsource Accelerator, as he navigates the evolution of the business process outsourcing industry. Derek leverages his decades of experience to predict the path forward, highlighting emerging trends, transformative technologies, and the global forces reshaping the BPO landscape. Don't miss this opportunity to learn from a master and equip your business for the challenges and opportunities on the horizon.

Decoding the BPO Landscape: Derek Gallimore Unveils Mid-Scale Innovators

In this illuminating episode of the Future Workforce Podcast, Derek Gallimore takes us on an engaging exploration into the mid-scale BPO sector. Join him as he sheds light on the key players and innovative forces shaping this dynamic industry. Get ready to dive deep into insights, trends, and inspiring stories that will challenge your perceptions and expand your understanding of the outsourcing world.

Navigating the BPO Odyssey: Past, Present, and Future with Derek Gallimore

In this enlightening episode of the Future Workforce podcast, our host Liam Martin engages in a comprehensive conversation with the BPO maven, Derek Gallimore. They delve into the fascinating world of the Business Process Outsourcing (BPO) industry, guiding listeners through a statistical journey of its performance, growth, and evolution. Beginning with a detailed look at industry-specific statistics, they paint a picture of the BPO sector's robust past and its dynamic present. The conversation further dissects profit margins in the industry, providing listeners with valuable insights into the fiscal mechanics of the BPO space.

3 brand new Time Doctor features to start 2023!

Hear from Time Doctor co-founder Liam Martin, about the three brand new features that are starting 2023 off with a bang! Learn about Time Doctor's new Paid Breaks, Self-Assigned Tasks and Executive Dashboard and how they help customers identify potential problems faster and provide more accurate metrics.