Teams | Collaboration | Customer Service | Project Management

Latest Videos

Basecamp 4 NEW Feature - Just Following

Basecamp now makes it easy to stay in the loop of a project, without getting all the notifications. “Just following” allows people to have access to projects and participate without being overwhelmed by notifications that aren’t necessarily relevant to them. You can change people’s access type any time. If someone’s “on the project”, their avatar shows up on the project card, and they’re automatically subscribed to the Campfire chat room. If someone’s “just following”, they aren’t listed on the card, and they’re only notified if someone directly @mentions them or assigns them something.

Working with Clients in Basecamp

When you add clients into a Basecamp project, you can choose what parts of the project they can see. This allows you to have internal discussions with your team right alongside conversations with your client while keeping things separated. In this video, Kimberly from Basecamp's Customer Success team walks through the benefits of working with clients inside of Basecamp, how to add clients into your Basecamp account, assign them to a project, and how to change the visibility of project elements.

What is a Basecamp Project? - Basecamp Basics

To understand how Basecamp works, you have to understand what a project is. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team explains the four ways that projects can be used – as a headquarters for your entire company, as a hub for an internal team or department, for time-based work, or as a subset of work from a larger project. Videos in the Basecamp Basics Series.