The COVID-19 pandemic hugely accelerated digital collaboration in businesses across industries and geographies. We’re all familiar with working from home and, for the most part, the companies we work for have learned to adapt. As a result, cloud-based proprietary code platforms such as Office 365, Dropbox, and Slack have and continue to explode in popularity. Here’s the catch though: By using these platforms, all of your data, communication, and digital lives will be (or already are) at the mercy of big corporations without control, privacy and with a huge vendor lock-in.

Uber, Reddit, Facebook, your banking app, healthcare app. Every app thrives on the back of a strong chat experience. Building chat capabilities into your app, though, is a massive undertaking. (Don’t even get me started on maintaining those capabilities.) If in-app chat is in your roadmap, this session is 100% for you.

In this video, Renato Becker(Omni-Channel Product Manager) walks you through the new Instagram Direct Channel, a new product that is coming out very soon.

On October 5th, the world went silent for 6 hours. 🤐 The world’s top 3 social media and communications platforms were shut down completely. Suddenly, we couldn’t reach ANYONE! WE WERE CUT OFF FROM THE WORLD. What did this mean for customer support teams? Since the main reasons why customers contact businesses on WhatsApp and Facebook Messenger are sales and customer service, it is inevitable that organizations across the world lost money during the outage.

Tune in as we bring together the greatest minds in open source for a no-holds-barred conversation on the biggest trends in the field today. We are dedicated to sharing open-source knowledge The debate follows an 'agree or disagree' format where, for each statement, the experts need to talk it out until we get some answers. Here’s an example: Open Source creates innovation, not finished products Open Source is not beginner-friendly and has a steep learning curve The experts will weigh in and the audience will get a chance to join the conversation in the live chat.

Join Rocket.Chat’s CEO, Gabriel Engel, and VP of Product, Chris Skelly, as they reveal what’s next for the world’s largest open-source communications platform.