Zendesk: What's New at Zendesk: September 2018
This quarter’s What’s New webinar is all about the agent. Join the Zendesk Product Marketing team — and a special guest from our Guide Product Leadership — to learn how our new features will allow agents to deliver faster, more seamless support.
In this 45 minute webinar, we’ll show you how to:
- Customize with Contextual Workspaces so agents have the right tools for each ticket
- Supercharge agent efficiency and reduce workload with the Answer Bot SDK and Rapid Resolve
- Optimize your Zendesk with Closed Preview Apps and Custom Resources
- And… Chatbots. ‘Nuff said.