Zendesk: How small businesses optimise ROI

Zendesk: How small businesses optimise ROI


Small businesses have limited time and budget to get CX right. They need a support solution that addresses their needs, scales with them as they grow, and avoids a costly replacement somewhere down the line. Most importantly, they need to prove that their investment in CX is worth the cost.

Join us to learn how to overcome common ROI (return on investment) challenges, such as:

  • Keeping up with customers’ demands to maintain their loyalty
  • Implementing and scaling a support solution quickly while managing costs
  • Making agents as productive as possible in order to save time and money
  • How Zendesk's customer STUDS was able to invest in support while accelerating their business

In this webinar, you’ll learn how small businesses can turn their customer service investment into results and walk away with clear next steps on how to ensure you’re considering all the factors that impact your customer service ROI.