Teams | Collaboration | Customer Service | Project Management

July 2020

Customer Service Job Titles: Here Are All the Titles You Need to Know

When you’re looking to hire and build your customer service team, you’re faced with one question: What will you call your employees? Your titles say a lot about your company and explain what you expect your employees to do. So we’ve compiled a comprehensive list of all customer service job titles. To choose the best customer service titles for your company, take a look at this list!

How to Provide Exceptional Customer Service (While Staying Sane)

We all know great customer service when we receive it. Providing exceptional customer service to others however, is the real challenge. Providing good customer service is a vital habit that every customer rep should have. It’s the best way to increase customer loyalty and the most effective way of handling even the hardest of customers. But, how can you and your customer service reps provide exceptional customer service consistently to every client?