Teams | Collaboration | Customer Service | Project Management

November 2021

Try The New Vivantio Tour

Have you tried out our latest free self-guided tour of the award-winning and highly rated Vivantio service management solution? We just upgraded our “no obligation” tour that now dives even deeper into our flexible unified service management platform providing you with more insights on: Discover how Vivantio can empower your teams to elevate the customer experience and take the tour today!

29 Questions to Ask Before You Invest in SaaS ITSM Software

As you are learning more about options in the market, it's key to understand what factors indicate the best possible value. Get all the details about these elements such as: Download your free copy of our guide to make sure you're asking the right questions and getting the platform you actually need.

Best Way To Boost Monthly Revenue

As businesses struggle to make up for lost time, the pressure on finding extra revenue continues. If you are looking exclusively at your sales team to drive KPIs like Monthly Recurring Revenue (MRR), you might be missing a major opportunity. Watch the video to learn how the shortcut to higher MRR runs through Customer Service. Ready to learn more? Click below to sign up for your free demo.

3 Questions To Ask About Pricing - Vivantio Vibe Podcast

When it comes to deciding on a service management solution, pricing matters. But nobody likes surprise charges popping up! That's why comparing platforms simply on an advertised monthly charge per seat is not the answer. Cheaper isn't always better. Vivantio's Director of Digital Marketing Todd Carruth provides 3 questions you can ask to protect yourself from unwanted surprises when selecting your service management solution.

Vivantio's New Integration with Microsoft Power BI

As a provider of a Unified Service Management Platform, Vivantio allows you to seamlessly switch on integrations with virtually any other essential business application for a holistic view of your customers. Whether it’s JIRA, Active Directory or, as we will show you today, Microsoft Power BI, you can easily use these tools in concert with each other to get the data your team needs.

Net Negative Churn and Boosting Monthly Recurring Revenue

One of the major culprits in declining revenues is customer churn. Stop this "leaky boat" by attending to issues of customer service and help drive your KPIs like Monthly Recurring Revenue. Vivantio can help by providing a Unified Service Management Platform that delivers on Customer Service Optimization.

Vivantio Review Roundup

When it comes to evaluating software solutions, it's best to hear from someone who's actually tried the product and provided honest feedback. In fact, according to a study from Google, 89% of B2B researchers use the internet during the B2B research process and over 90% of consumers will read online reviews as a trusted source of information. So here are some excerpts and links to many popular software review sites that share why Vivantio is rated best value by professionals just like you.

Vivantio Named Best Customer Service Management Software Provider 2021

November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.