When I joined Mattermost at the end of 2019, part of the allure was the unique experience of working at a 100% remote company. Little did I know that within three months, the whole world would lock down and countless companies became remote practically overnight.

Collapsed Reply Threads is our most requested feature ever, with over 2,500 votes on our feature idea forum. Here’s what users are saying: So after a successful beta, we’re excited to launch Collapsed Reply Threads as generally available in Mattermost v7.0. Administrators can now enable Collapsed Reply Threads by default for all users, and we’ve improved server performance to support large-scale deployments.

In an era of remote and hybrid work, keeping your team connected often means relying on a messaging platform. But with so many conversations happening simultaneously, the same channels you rely on to stay in sync can also cause information overload. That’s why threaded messages are one of our most-requested features and one that we’re so excited to finally release in general availability with Mattermost 7.0.

Coming from a traditional office environment, the ways of working tend to approximate in-person rituals. As the common adage goes “we want what we can’t have.” When you’re in the office together, the hierarchy of communication usually goes something like this: in-person > video > audio > text. But when you take a team and spread them across the world, a preference for synchronous, in-person conversations can drastically slow down collaboration.